Contact
InfraTec GmbH
Infrarotsensorik und Messtechnik
Gostritzer Str. 61 - 63
01217 Dresden
Phone:+49 351 871-8635
Fax:+49 351 871-8727
E-Mail:web(at)InfraTec.de
Thermography - Technical support
You have got technical problems with your infrared camera or the additional software? In order to support you as soon as possible, please give us some information on your thermographic system and your specific problem. We call you back as soon as possible.
Servicefomular (PDF)
If you have already received feedback from one of our service engineers, it might be useful to establish a connection to your computer in order to locate any errors as soon as possible. Should our service engineer ask you to start our programme TEAMVIEWER, please download the TEAMVIEWER client.
Please start the TEAMVIEWER programme and provide the displayed ID number to our service engineer. Following, a connection to your computer will be established which you can disconnect at any time.
